A Movement Begins: West Health and AHA unite to launch a national Accelerator. Read more.
The West Health Accelerator at Boston-based Mass General Brigham is a systemwide care model designed to improve safety, quality and efficiency for hospitalized older adults. The initiative embeds evidence-based pathways for mobility, pain, sleep, nutrition and medication safety directly into clinical workflows.
Delivered as an integrated tool, the approach standardizes care plans, clinical decision support and age-specific order sets while generating automated, tailored discharge summaries.
Hospitalized older adults face higher risk of complications, longer lengths of stay and greater variability in care. While many organizations have protocols in place, translating best practices into consistent, systemwide execution remains a challenge.
This initiative addresses that gap by aligning clinical standards, technology and operational workflows into a unified care model. The result is care that is more predictable and easier to scale. It is also better aligned with the needs of older adult patients and the teams who care for them.
The West Health Accelerator at Mass General Brigham is built around four integrated tools that work together to support consistent execution across hospitals:
Evidence-based care pathways and standardized plans: Integrated approaches for mobility, pain, sleep, nutrition and medication safety that reduce variation in care.
EHR-embedded decision support: Age-specific clinical decision support tools built directly into everyday workflows to guide consistent care.
Automated transitions support: Tailored discharge summaries generated from structured data to strengthen continuity and safer transitions of care.
Measurement and continuous improvement: Systemwide performance monitoring to support ongoing refinement and sustained operational improvement.
This solution was intentionally designed for deployment across large, complex health systems. At Mass General Brigham, the tool is being implemented across nine diverse hospitals. This includes academic medical centers and community hospitals in both urban and rural settings, demonstrating how standardized, EHR-embedded workflows can support multi-site expansion.
By pairing technology with training, governance and iterative optimization, the model supports consistent adoption while allowing local teams to adapt within a shared framework. This approach makes systemwide scaling achievable without introducing new platforms or duplicative processes.
Through its phased implementation across Mass General Brigham hospitals, the results include:
The value of the model lies not only in individual interventions, but in the system-level reliability it enables.
This solution may be appropriate for:
Health systems working to improve inpatient outcomes for older adult populations
Organizations seeking to reduce variation and align care models across multiple hospitals
Systems integrating evidence-based pathways directly into EHR workflows
Clinical and operational leaders focused on scalable, sustained transformation across their organizations
The future of care will be shaped by how quickly proven technologies are adopted and scaled. Join leaders across the country who are committed to translating innovation into reliable, systemwide improvement.